![]() ![]() We can opt to replace the damaged item with the same one, or you can replace it with another item. Please inspect all items upon receiving your item and contact us immediately if the item is defective, damaged or if you received the wrong item(s), so that we can evaluate the issue. If you paid partially, we will also partially fulfill your order based on the total amount of products your payment can cover. If the payment hasn’t been fully settled within that time, your order will be cancelled. You have 72 hours to complete your purchase. How long do I have to settle payment before my order is cancelled? We have different payment channels available: You may pick your orders up at our physical store located at 2F Piazza Elesia, Gov. We offer same day delivery for Cebu buyers. Larger packages may incur additional shipping charges. You may see the calculated shipping fee upon check out. Shipping fee will depend on the size and weight of the items and the location of the delivery. For special requests, kindly email much is shipping? We recommend that you review order details before checking out. Unfortunately, we cannot make changes to your order once it’s been confirmed. You may track it using our third party logistics partner which will be provided to you. The second fulfillment email sent to you will contain a tracking number for your reference. A second email will be sent to you once order has been fulfilled and on its way to you. It will contain your Order # and shipping details. Your order is confirmed once payment has been received and an email confirmation has been sent. Luzon, Visayas, Mindanao - 5-7 working days.These are for products that are not customized and are readily-available. Non-working days include Sundays, and Public Holidays. Our standard delivery times are summarized below. Please check the Shipping & Returns Policy below before processing your order. ![]()
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